Every Osprey Bidet includes a 1-year Limited Warranty. Other Destinked Bathroom products have a 30 days return policy.
Our Osprey Bidets come with a 12-month guarantee on equipment and parts. Though these issues are rare, we will promptly replace any defective parts, free of charge, within the specified warranty period.
If you’ve had a change of fart, you can return your unopened Osprey Bidet within 30 days of your initial order date for store credit only. If you have any doubts on fit or seat shape, please check in with us before placing your order! Our experts are here to help!
To be eligible for return, the security seal must be intact. To support our sustainability goals we do not ship in outer boxes, so if you’re unsure about compatibility or gifting, please reach out before opening the product. Once opened, it is no longer returnable.
